Technology Can be a Facade for Civic Innovation

Until recently, executives have struggled to integrate innovation offices into the changing landscape of government …

Assessing Innovation Strategies

The Ash Center for Democratic Governance and Innovation at Harvard University’s John F. Kennedy School …

Big Data Empowers Citizens and Improves Services

Big Data gets a lot of press these days; often to point out potential mismanagement, …

5 Ways to Apply E-Learning in the Public Sector

Over time, changes in technology have made it less costly and more feasible to codify, …

Best Practices for Big Data Adoption

Despite the fact that the public sector has fallen behind private industry in embracing Big …

Trending Everyday: Business Process Reengineering

Business process reengineering may not be at the forefront of what is trending on today’s …

Creating Buy-In for Telework

The Telework Enhancement Act of 2010 directed agencies to establish policies and procedures for telework and was …

Managing Business Process Reengineering

Business process reengineering in support of mission objectives is a valuable effort. The GAO Business Process …

The Future of Government Digital Services

The U.S. General Services Administration (GSA) recently launched its 18F Team; a digital services delivery team …

Awards and Recognition