At Changeis, change IS what we do.

In today’s dynamic economic, social, and political environment, Federal leaders and their workforces are focused, more than ever, on achieving core missions. Consequently, they’re turning to technologies and services to create efficiencies, acquire new skills, and focus their people on more value-added, mission-critical work. Agencies are transforming the way they achieve mission success by exploring automation powered by modernized technology architectures to develop smarter processes and cross-collaborate more effectively.

Changeis helps bridge the gap between strategy and action. We specialize in nurturing and realizing ideas from conception to implementation. This includes planning, integrating, and executing all aspects of transformation, from budget and acquisition to implementation and change management. With our unique ability to minimize risk and own the entire life cycle of transformation activities, our top value proposition for Government customers includes our ability to dramatically enhance an organization’s effectiveness and maturity.

An award-winning woman-owned small business, Changeis hires talented employees who embody our core values of expertise, collaboration and integrity. Our family-like, progressive culture enables our teams of experienced management consultants to do challenging and meaningful work while enjoying a strong sense of community and fun.

Changeis is committed to:

Our Customers
We work to enable transformation and innovation in the public sector that increases mission effectiveness.

We understand the rules, processes, and other governing factors that make our customers successful. We support multiple layers of an agency’s technology requirements — from programs and data to systems and infrastructure — and we partner with our government customers to meet both today’s challenges and tomorrow’s opportunities.

Changeis develops creative, collaborative solutions that are strategic, agile, and built to last. Our experienced client service team is committed to building enduring relationships based on trust.

Our Employees
Changeis is a people-driven organization that invests in the growth and development of our employees. We foster a collaborative environment where team members are inspired to deliver high-quality, meaningful results while continuously improving their skillsets and knowledge bases. We offer a people-first culture focused on quality and sustainability for ourselves and our customers.

Our Community
We are committed to having a positive impact on the community in which we live and operate. Our core values — expertise, integrity and collaboration — define not only how we serve our customers, but also how we serve our community.

Overview

Changeis’ Quality Management System provides a disciplined internal structure to ensure that the requirements of contracts and task orders are achieved, while also maintaining exceptional customer satisfaction. Our policies, processes, and procedures are based on best practices and the guidance outlined in the quality standards and management models outlined below.

ISO 9001:2015 Quality Management Systems

Changeis maintains an ISO 9001:2015 certification of our Quality Management System, which is assessed annually by a global certification body accredited by the American National Standards Institutes (ANSI) – American Society for Quality (ASQ) National Accreditation Board. ISO 9001:2015 establishes the criteria for a Quality Management System that is focused on customer satisfaction, continuous process improvement, and disciplined engagement from senior management. This certification attests to Changeis’ commitment to improving internal process controls and providing superior service delivery.

ISO 20000-1:2018 Information Technology – Service Management

Changeis is ISO 20000-1:2018 certified and is assessed annually by a global certification body accredited by the American National Standards Institute (ANSI)-American Society for Quality (ASQ) National Accreditation Board.

ISO 27001:2013 Information Technology Security Techniques – Information Security Management System Requirements

Changeis has achieved ISO 27001:2013 Certification. This Standard provides requirements for an Information Security Management System, with requirements and controls for protecting the confidentiality, integrity and availability of both client and company information.

CMMI V2.2 for Services Level 3

Changeis has been appraised at Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)® for Services. An appraisal at maturity level 3 indicates that Changeis performs at a “defined” level, utilizing processes that are well characterized and understood by the organization, and are clearly described in standards, procedures, tools, and methods. Changeis’ set of standard processes, which is the basis for maturity level 3, is established and improved over time.

Quality Policy

At Changeis, we are committed to customer satisfaction and continuously improving our business processes.

Service Management Policy

At Changeis, we are committed to providing, executing, and continuously improving services that meet customer requirements.

Information Security Policy

At Changeis we are committed to protecting the integrity, confidentiality, and availability of information, meeting legal and regulatory security requirements, and meeting all customer security requirements while delivering effective and reliable services. Changeis is committed to continuously improving the Information Security Management System.